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Customers can return an order to us within 7 - 10 working days of order date. Customers outside UK can return an item within 15 working days of order date as orders can sometimes take a bit longer to reach there. Simply fill out an online form found here or drop us an email at NewChapters@KisharonLangdon.org.uk and we will take you through the process of returning an item.

For all orders placed before 1:00pm, please allow 3-5 working days. For any specific shipping enquiries please contact us before placing your order at NewChapters@KisharonLangdon.org.uk and we will provide you with assistance. We ship to: United Kingdom, Austria, Belgium, France, Germany, Italy, Netherlands, Romania, Spain, USA, Canada, Singapore, Isle of Man. For orders outside of the UK, please allow an additional 5 working days. As the destination is further, it takes a little bit more time.